The ideal estate agent – what traits and skills are essential in this job?

The work of an estate agent is not easy and has its own particular features, such as irregular working hours. The same goes for earnings. Their exact level depends mainly on effectiveness. Let us check which estate agency in Katowice will meet our expectations. To that end, we list the most important traits and skills of a good estate agent.

Knowledge of the property market

This is the fundamental aspect. It is impossible to carry out an agent's duties reliably without knowing exactly how the market in a given city is shaping up. New properties in Katowice must be examined closely, as must the secondary market. In addition, an agent must always keep up to date and check current projects. This is a key condition for building a comprehensive portfolio of listings that meets clients' expectations.

Good knowledge of property law

An estate agent must be proficient in property law. Their duties include verifying the legal status of the properties the client is interested in. This requires numerous visits to housing cooperatives and to the archive of the spatial planning department. A good agent is able to spot that a busy road may be built near a house in the not-too-distant future, which will lower the property's value.

Openness and an extrovert nature

An estate agent must feel comfortable around people. Their work consists of winning new clients, learning their needs and expectations, and holding talks with sellers, developers and members of a housing cooperative. Estate agencies in Katowice must therefore constantly organise meetings with both sides of the transaction. This is also a reason for irregular working hours.

Charisma – can it be learned?

A good estate agent must have charisma. This term covers many traits and skills. Such an agent inspires trust, is empathetic and can analyse the client's needs well. At this point it is also worth mentioning impeccable presentation, which makes us look like a responsible and reliable person. Suppose I am looking for a flat to rent in Katowice and I do not know the city. Will I get one from someone who does not inspire my trust from the very first meeting?

Stress resistance and hard work

As we have already mentioned, an estate agent cannot always count on a fixed salary at a set level. An estate agency lives mainly on commissions, and so earnings in a given month depend on effectiveness. This is where stress resistance comes in. An agent knows that weaker months happen and must prepare for them accordingly. Hard work, in turn, comes in handy precisely at tougher times, when you need to give even more and improve your results. An estate agent also accepts the independent rules governing the market.